Investors don't agree with you ... 1.4 billion dollar stock drop:

http://fortune.com/2017/04/11/united...es-stock-drop/

And now, United Airlines doesn't agree:

https://www.washingtonpost.com/news/...=.64399f9c1f33
There is plenty of blame and punishment to go around.

United is to be blamed for it's policies and not increasing their offer for volunteers. Their punishment is a PR nightmare, and dropping stock prices (but they'll bounce back).

The security/police is to be blamed for their brutal enforcement techniques. They have already suspended one of their personnel.

The passenger is to be blamed for behaving like a ornery 4 year old. His punishment in addition to his bloody face, is his reputation is being smeared all over social media (for both being petulant and kind of a scumbag).